FAQ

  • What is the UNIQGIFT voucher? The voucher is a gift certificate that can be used in vendors nationwide.

  • Where can I use the voucher? Our voucher may be used in several establishments such as Robinsons (excluding tenants at Robinsons The Heeren*)

    *Tenants at the Robinsons Heeren include Fleur Florist, Gyoza Ya, Jeeves, Le Chocolatier, Little Provence, Luke’s Oyster Bar | Chop House, Sushi Goshin by Akashi and The Scene)*,

  • Will change be given for unutilised amounts? No, change will not be given for transactions less than the value of the voucher. This voucher must be fully utilised in a single transaction and any unconsumed value will be forfeited and is not refundable.

  • Are there reimbursements for a lost voucher? No, there are no reimbursements. The voucher is as good as cash. Others can use it as well so do take care of it.

  • Who should I contact if a problem occurs upon using the voucher? You may use the Contact Us form to reach our team.

  • If the voucher was damaged, can I still use it? A damaged or defaced voucher is considered void and cannot be replaced.

  • Before using the voucher, should I go to the Customer Service of their store first? The voucher is as good as cash. You can go directly to the cashier and pay for your purchases.

  • Is it convertible to cash? No, the voucher is not convertible to cash.

  • When is the expiry date? The voucher expires 12 months from the issue date.